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VJ’s Bespoke Clothier
Privacy Policy
Last Updated: April 25, 2026
 
1. Introduction
VJ’s Bespoke Clothier (“VJ’s”, “we”, “our”, or “us”), established in 1981 and operating from 392/9 Sukhumvit Rd, Bangkok, Thailand, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you interact with us through our website (bespokesuitsbyvj.com), in-store visits, roadshow events, or any other communication channels.
By using our website or services, or by submitting your information to us, you agree to the terms of this Privacy Policy.
 
2. Information We Collect
We collect personal information that you voluntarily provide to us, including but not limited to:
• Full name
• Email address
• Phone number
• Postal address or city/country of residence
• Measurements and garment preferences (for tailoring purposes)
• Appointment and order details
• Communication history with our team
 
We may also collect basic technical data when you visit our website (such as browser type and pages visited) through standard web analytics tools, solely for the purpose of improving our website experience.
 
3. How We Use Your Information
We use your personal information for the following purposes:
• To send you our newsletter and updates about new collections, fabrics, and services
• To confirm and manage appointments (in-store, virtual, or roadshow visits)
• To process and fulfil garment orders and communicate order status updates
• To respond to enquiries and provide customer support
• To notify you of upcoming roadshow dates in your region
• To improve our services and website based on your feedback
• To comply with legal and regulatory obligations
 
We do not use your information for automated decision-making or profiling.
 
4. Email Communications
By submitting your information through our website or any VJ’s Bespoke contact form, you are giving us permission to email you. We may send you the following types of emails:
• Newsletters featuring new collections, fabrics, and style guides
• Promotional offers and seasonal announcements
• Appointment confirmations and reminders
• Order updates and shipping notifications
• Roadshow schedules and event invitations
• Customer service follow-ups
 
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every email we send. Transactional emails (such as order confirmations and appointment reminders) may still be sent as they are necessary to fulfil your request.
 
5. International Operations & Data Transfers
VJ’s Bespoke Clothier operates internationally, serving clients across Asia, the United States, Europe, the United Kingdom, and other regions. Your personal information may be processed and stored in systems located outside your country of residence, including Thailand and the United States (via our email service provider, Amazon Web Services).
Where required by applicable law, we take appropriate steps to ensure that international data transfers are carried out in compliance with relevant data protection regulations, including the EU General Data Protection Regulation (GDPR) where applicable.
 
6. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
• With trusted service providers who assist in operating our website and delivering emails (such as Amazon Web Services / Amazon SES), under strict confidentiality obligations
• When required by law, court order, or governmental authority
• To protect the rights, safety, or property of VJ’s Bespoke Clothier or our clients
 
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy, or as required by applicable law. If you unsubscribe from our mailing list, we will remove your email address from our marketing lists promptly, though we may retain basic records for legal and order history purposes.
 
8. Your Rights
Depending on your country of residence, you may have the following rights regarding your personal data:
• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your personal data (subject to legal obligations)
• The right to withdraw consent to marketing emails at any time
• The right to lodge a complaint with your local data protection authority
 
To exercise any of these rights, please contact us at the details provided in Section 10 below.
 
9. Cookies
Our website may use basic cookies to ensure the site functions correctly and to understand how visitors use the site. These cookies do not collect personally identifiable information. You can disable cookies in your browser settings, though this may affect certain features of the site.
 
10. Contact Us
If you have any questions about this Privacy Policy, wish to access your data, or want to be removed from our mailing list, please contact us:
 
VJ’s Bespoke Clothier
392/9 Sukhumvit Rd, Pak Sukhumvit Soi 20, 10110, Bangkok, Thailand
Website: bespokesuitsbyvj.com
 
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
 
© 2026 VJ’s Bespoke Clothier. All rights reserved.